Summary & Key Takeaways
Welcome to pdshopping. By accessing or using our platforms, you enter into a legally binding contract. Our services include retail shopping, store discovery, expense tracking, and merchant POS solutions. We encourage you to read these Terms thoroughly. If you do not agree, please do not use our services.
Acceptance of Terms
By registering for an account, browsing products, making purchases, using our expense tracker, or accessing our merchant point-of-sale (POS) and inventory tools, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy.
If you are accepting these Terms on behalf of a business, merchant, or legal entity, you represent and warrant that you possess the authority to bind that entity to these Terms. In such cases, "you" and "your" refer both to you individually and to that business entity.
Eligibility & Account Security
You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to register an account with pdshopping. By creating an account, you represent and warrant that all registration information you provide is truthful, accurate, current, and complete.
Account Responsibilities:
- Credential Protection: You are solely responsible for safeguarding your login credentials (passwords, multi-factor tokens, or session tokens).
- Unauthorized Activity: You must promptly notify us at security@pdshopping.com if you discover or suspect unauthorized access to your account.
- Account Ownership: You may not sell, trade, or transfer your account to another party without our prior written approval.
Marketplace & Delivery Services
pdshopping operates an interactive marketplace facilitating the purchase of groceries, household essentials, and retail goods from participating local merchants and verified partner stores.
Product Information & Availability
We strive to display accurate descriptions, images, and prices. However, product availability, real-time packaging, and merchant stock levels may vary. Merchants reserve the right to modify or discontinue items at any time.
Order Confirmation & Acceptance
Receiving an order confirmation does not signify our final acceptance of your order. We or the merchant reserve the right to decline or cancel an order if items are unavailable, in cases of pricing errors, or if fraud is suspected.
Delivery Logistics
Delivery timeframes provided at checkout are estimates. Delivery partners will deliver orders to the address provided during checkout. Risk of loss passes to you upon delivery to your designated location.
Merchant & POS Software Services
For retail partners, store managers, and cashiers utilizing pdshopping's Point of Sale (POS), warehouse, and inventory management platform:
- Inventory Accuracy: Merchants are responsible for maintaining accurate catalog pricing, barcode listings, stock counts, and tax categories.
- Cashier & Staff Roles: Account administrators control employee permissions and access levels. Merchants remain responsible for all transactions executed through their terminals.
- Sales Receipts & Compliance: Receipts generated through our POS comply with standard commercial regulations. Merchants must ensure applicable local taxes (e.g. VAT) are properly applied.
- Hardware & Network Compatibility: Merchants are responsible for maintaining compatible POS hardware (tablets, receipt printers, barcode scanners) and reliable internet connectivity.
Expense Tracking & Financial Disclaimers
pdshopping includes tools to log purchases, track recurring expenses, categorize spending, and estimate shopping budgets.
Important Financial Notice
Our expense management tools are provided for personal and managerial budgeting purposes only. pdshopping does not offer certified financial planning, tax accounting, or regulated investment advice. You should consult a licensed accountant or financial professional for specific tax or legal guidance.
Payments, Fees & Invoicing
All prices on the platform are stated in the local currency applicable to your region (e.g., KES or USD) and are inclusive of applicable taxes unless specifically noted otherwise at checkout.
- Payment Processing: We partner with certified third-party payment gateways (including credit cards, debit cards, and mobile money services like M-Pesa). By submitting payment details, you authorize our payment processors to charge the designated payment method.
- Merchant Payouts & Platform Fees: For merchant sales executed on our marketplace, applicable transaction commission and platform fees are deducted prior to disbursement according to the merchant service agreement.
- Price Adjustments: We reserve the right to correct typographical errors in pricing even after an order has been placed, giving you the option to confirm at the corrected price or cancel.
Returns, Refunds & Cancellations
Customer satisfaction is paramount. Depending on the category of goods purchased:
Perishable Goods & Groceries
Due to health and safety regulations, fresh produce, chilled dairy, meat, and opened consumables cannot be returned unless delivered damaged, expired, or incorrect. Claims must be filed within 6 hours of delivery.
Non-Perishable Retail Goods
Eligible non-perishable goods in original packaging with seals intact may be returned within 7 days of delivery. Approved refunds will be credited to your original payment method within 3–7 business days.
Intellectual Property & Content
The software, design, logos, graphics, icons, algorithms, databases, and content displayed on pdshopping are the intellectual property of pdshopping or its licensors and are protected under international copyright, trademark, and trade secret laws.
You are granted a limited, revocable, non-exclusive, and non-transferable license to access our platform for personal or authorized commercial store management. You may not reverse engineer, decompile, disassemble, copy, or distribute any part of our software.
Prohibited Conduct & Fair Use
When using pdshopping, you agree not to:
- Violate any local, national, or international statute or law.
- Deploy automated scrapers, crawlers, robots, or extraction scripts without our explicit written permission.
- Interfere with, compromise, or disrupt platform infrastructure, API rate limits, or server stability.
- Impersonate any person or entity, or provide deceptive, fraudulent, or misleading payment or merchant details.
- Circumvent platform payment processes or engage in fraudulent chargebacks.
- Post or transmit any harmful code, malware, viruses, or defamatory material.
Warranties & Disclaimers
Disclaimer of Warranties
pdshopping and all related services, tools, databases, and POS modules are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express, implied, statutory, or otherwise. We do not warrant that our services will be uninterrupted, error-free, completely secure, or free from harmful components.
Limitation of Liability
To the maximum extent permitted under applicable law, in no event shall pdshopping, its directors, officers, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of profits, revenue, data, goodwill, or business interruption) arising out of or in connection with your use of or inability to use our services.
Our total aggregate liability for all claims under these Terms shall not exceed the amount actually paid by you to pdshopping in the three (3) months preceding the incident giving rise to liability, or USD $100 (or local equivalent), whichever is greater.
Indemnification
You agree to defend, indemnify, and hold harmless pdshopping, its parent companies, subsidiaries, officers, directors, and employees from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your access to, use of, or misuse of our platform, your violation of these Terms, or your infringement of any third-party rights.
Governing Law & Dispute Resolution
These Terms and any action related thereto shall be governed by and construed in accordance with the laws of Kenya, without regard to conflicts of law principles.
Informal Resolution: Before initiating formal legal proceedings, you and pdshopping agree to attempt in good faith to resolve any dispute, controversy, or claim amicably through direct discussions by contacting our legal team at legal@pdshopping.com. If a resolution is not reached within thirty (30) days, the dispute may be submitted to arbitration or competent courts.
Amendments & Termination
We may update or revise these Terms from time to time to reflect changes in our features, legal obligations, or business practices. We will notify you of material changes by updating the "Last Updated" date and, where appropriate, posting a prominent announcement within our platform or sending an email notification.
We reserve the right, in our sole discretion, to suspend or terminate your account or access to all or part of our services at any time, with or without cause or notice, especially in cases of suspected fraud, security breach, or violation of these Terms.
Legal Inquiries & Notice
All official notices, legal inquiries, or formal correspondence concerning these Terms should be addressed to:
pdshopping Legal Department
Email: legal@pdshopping.com
Website: https://pdshopping.com
Headquarters: Nairobi, Kenya
Questions or Concerns?
We are committed to operating with complete transparency and compliance.
If you have any questions, complaints, or requests regarding pdshopping's Terms of Use, or if you would like to exercise any of your statutory data rights, please reach out directly: